:root{--bg:#050506;--panel:rgba(16,16,21,.78);--panel2:rgba(24,24,31,.72);--line:rgba(255,255,255,.09);--text:#f8f8fb;--muted:#9999a5;--red:#ff2349;--red2:#ff667d}*{box-sizing:border-box}html{background:var(--bg)}body{margin:0;min-height:100vh;background:radial-gradient(circle at 12% 4%,rgba(255,35,73,.16),transparent 24%),radial-gradient(circle at 90% 0%,rgba(255,82,109,.12),transparent 26%),linear-gradient(180deg,#050506,#09090c 45%,#050506);color:var(--text);font-family:Inter,ui-sans-serif,system-ui,-apple-system,BlinkMacSystemFont,"Segoe UI",sans-serif}.order-shell{width:min(1080px,calc(100% - 32px));margin:auto}.order-head{height:74px;display:flex;align-items:center;justify-content:space-between;border-bottom:1px solid var(--line);backdrop-filter:blur(20px)}.order-brand{display:flex;align-items:center;gap:10px;font-weight:950;letter-spacing:-.04em}.order-brand img{width:38px;filter:drop-shadow(0 0 18px rgba(255,35,73,.35))}.order-nav{display:flex;gap:10px;align-items:center}.order-nav a{color:var(--muted);text-decoration:none;transition:.18s}.order-nav a:hover{color:#fff}.order-main{padding:52px 0 90px}.order-hero{display:flex;justify-content:space-between;gap:24px;align-items:end;margin-bottom:28px}.eyebrow{text-transform:uppercase;letter-spacing:.16em;color:var(--red2);font-size:11px;font-weight:900;text-shadow:0 0 18px rgba(255,35,73,.22)}.order-hero h1{font-size:clamp(38px,6vw,66px);line-height:.95;letter-spacing:-.06em;margin:10px 0}.order-hero p{color:var(--muted);max-width:650px;line-height:1.65}.lookup{display:flex;gap:10px}.lookup input{min-width:280px;background:rgba(8,8,11,.82);border:1px solid var(--line);color:#fff;border-radius:13px;padding:13px 16px}.lookup input:focus{outline:none;border-color:rgba(255,67,92,.58);box-shadow:0 0 0 3px rgba(255,35,73,.1)}.btn{border:1px solid var(--line);background:linear-gradient(180deg,#1b1b21,#101014);color:#fff;border-radius:13px;padding:12px 18px;font-weight:850;cursor:pointer;text-decoration:none;transition:.18s}.btn:hover{transform:translateY(-2px);border-color:rgba(255,255,255,.18)}.btn.primary{background:linear-gradient(135deg,var(--red),#d41437);border-color:#ff3958;box-shadow:0 10px 30px rgba(255,35,73,.22)}.grid{display:grid;grid-template-columns:1.15fr .85fr;gap:18px}.panel{background:linear-gradient(145deg,rgba(23,23,29,.78),rgba(9,9,12,.84));border:1px solid var(--line);border-radius:22px;padding:22px;box-shadow:0 28px 80px rgba(0,0,0,.42),inset 0 1px 0 rgba(255,255,255,.03);backdrop-filter:blur(20px)}.panel h2{margin:0 0 8px}.muted{color:var(--muted)}.status-row{display:flex;justify-content:space-between;gap:16px;align-items:center}.status-pill{padding:7px 10px;border-radius:999px;background:rgba(255,35,73,.11);color:#ff9bad;border:1px solid rgba(255,35,73,.25);font-size:12px;font-weight:850}.progress{height:10px;background:#202026;border-radius:999px;overflow:hidden;margin:20px 0 10px}.progress>i{display:block;height:100%;background:linear-gradient(90deg,var(--red),var(--red2));width:0;box-shadow:0 0 18px rgba(255,35,73,.4)}.timeline{display:grid;gap:13px;margin-top:18px}.time-step{display:grid;grid-template-columns:24px 1fr;gap:10px;align-items:start}.dot{width:13px;height:13px;border-radius:50%;background:#303039;margin-top:3px}.time-step.done .dot{background:var(--red);box-shadow:0 0 0 5px rgba(255,35,73,.09),0 0 18px rgba(255,35,73,.4)}.time-step b{display:block}.time-step span{color:var(--muted);font-size:12px}.meta{display:grid;grid-template-columns:1fr 1fr;gap:10px;margin-top:16px}.meta div{padding:13px;border-radius:14px;background:rgba(8,8,11,.74);border:1px solid var(--line)}.meta small{display:block;color:var(--muted);margin-bottom:4px}.messages{height:340px;overflow:auto;display:flex;flex-direction:column;gap:10px;padding-right:4px}.bubble{max-width:84%;padding:11px 13px;border-radius:15px;background:#17171d;border:1px solid var(--line)}.bubble.customer{margin-left:auto;background:rgba(255,35,73,.12);border-color:rgba(255,35,73,.22)}.bubble small{display:block;color:var(--muted);font-size:10px;margin-top:5px}.msg-form{display:flex;gap:9px;margin-top:12px}.msg-form textarea{flex:1;resize:none;min-height:48px;background:#09090c;border:1px solid var(--line);border-radius:14px;color:#fff;padding:12px}.download{display:flex;align-items:center;justify-content:space-between;gap:14px;padding:15px;border-radius:16px;background:#09090c;border:1px solid var(--line);margin-top:14px}.download.locked{opacity:.65}.review-stars{display:flex;gap:6px;margin:12px 0}.review-stars button{border:0;background:transparent;color:#4b4b55;font-size:25px;cursor:pointer}.review-stars button.active{color:var(--red2);filter:drop-shadow(0 0 10px rgba(255,35,73,.25))}.review textarea{width:100%;min-height:100px;background:#09090c;border:1px solid var(--line);border-radius:14px;color:#fff;padding:12px;resize:vertical}.hidden{display:none!important}.order-empty{text-align:center;padding:70px 20px;border:1px dashed rgba(255,255,255,.13);border-radius:24px;color:var(--muted);background:rgba(12,12,16,.46)}@media(max-width:840px){.grid{grid-template-columns:1fr}.order-hero{display:block}.lookup{margin-top:18px}.lookup input{min-width:0;flex:1}.meta{grid-template-columns:1fr}.order-head{height:auto;padding:14px 0;gap:14px}.order-nav{font-size:13px}}@media(max-width:560px){.lookup{display:grid}.order-shell{width:min(100% - 22px,1080px)}.panel{padding:17px}.messages{height:280px}}